We provide routine maintenance to prevent issues and fast troubleshooting when you need it most. From battery health and fuel systems to transfer switch checks and complete engine tune-ups, our certified team keeps your system ready.
Residential Generator Services
Keep your home powered through outages with expert maintenance and responsive repairs. We service and install home backup generators across the Lower Mainland and other areas of Western Canada.
HOME BACKUP POWER
Preventive maintenance & repair for residential standby generators
Basic Preventive Maintenance
Routine service to keep your generator ready
- Inspect battery with load tester and replace battery if necessary
- Change oil and oil filter using OEM parts
- Inspect spark plugs / replace if necessary
- Check gas pressure
- Inspect air filter / replace if necessary
- Set valves at 500 hrs
- Inspect transfer switch panel
- Inspect wires for loose connections
- Pressure wash and clean generator
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Service & Repair
Diagnostics and component repair/replacement
- Diagnose and repair issues related to generator and transfer switch
- Generator controller — diagnose/repair/replace
- Engine — diagnose/repair/replace
- Speed controller — diagnose/repair/replace
- Carburetor — service/replace
- Engine tune-up
- Fuel system — diagnose/repair
- Voltage regulator — diagnose/repair/replace
- Main alternator — diagnose/repair
- Transfer switch main contactor — service/replace
- Transfer switch controller — diagnose/repair/upgrade
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sales & Install
Authorized home backup generator dealer
PAC Power is an authorized dealer for leading home backup generator brands. We also offer customized home generator installations to meet the specific power needs of your home.
Projects
Trusted by strata councils, property managers, and homeowners across the Lower Mainland. Explore recent maintenance, temporary power, controls, and repair work.
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Residential Generator FAQs
How often should I service my home generator?
Home standby generators should be serviced once a year or after every 100–150 hours of runtime. Regular maintenance helps prevent unexpected failures and keeps your generator ready for outages.
All major manufacturers — Generac, Kohler, Cummins, and Briggs & Stratton — recommend annual servicing in their owner’s manuals to maintain reliability and warranty coverage.
What’s included in a residential maintenance visit?
Our residential PM service includes oil and filter changes, battery testing, system inspection, and full functional testing. We also pressure wash the generator and perform an infrared test on the transfer switch to catch hidden electrical issues early and keep the unit looking clean and professional. Batteries should be replaced every 4 to 5 years to ensure reliable starting performance, especially during long or repeated outages.
Why do homeowners install generators in your service area?
In North and West Vancouver and surrounding areas, most standby generators are installed to back up sump pumps or other critical systems. Many new homeowners don’t realize these generators require regular service to ensure the sump pump will actually work during a power outage. Over the past few years, we’ve seen multiple homes suffer tens of thousands of dollars in flood damage because generators weren’t maintained — and in many cases, insurance claims were denied due to lack of upkeep. Preventative maintenance is far less costly than repair and protects your home when it matters most.
Do you do installations?
While we’ve installed generators in the past, we now work with reputable installers for new residential projects. Pac Power focuses on consulting, commissioning, and long-term maintenance, which is where our expertise and specialization lie. This approach ensures every installation meets CSA standards and performs reliably for years to come.
Do you do warranty work?
Yes. We are factory-trained and authorized dealers for Generac, Kohler, Cummins, and Briggs & Stratton, which allows us to perform warranty work directly for these manufacturers. Our technicians are qualified to diagnose, repair, and process warranty claims to get your unit back up and running quickly and properly.
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Tell us about your site and generator. We'll point you to the right service tier or design a custom plan.